Cancellation and Other Policies

We recognize that circumstances may require participants to cancel their registration. The following policy outlines our cancellation, refund, and transfer procedures. By registering for a course, you are agreeing to our cancellation and refund policy. All cancellation requests must be submitted in writing to hello@focusedfeestraining.com.

• On-Demand Courses: No refund once the offering is purchased
• In-Person Courses: Refunds less $100 processing fee will be issued if requested in writing 30 days prior to course date. No refunds for cancellations made less than 30 days from the event date. No transfers or substitutions. 
• No Shows: If a participant does not show up for a course, they are not eligible for a refund. 
• If courses are cancelled by Focused FEES Training, full refunds will be issued. 

Complaints:

Focused FEES Training is committed to maintaining high-quality FEES training and will work with participants to resolve reasonable concerns. If a participant is unsatisfied with Focused FEES Training materials, an email must be sent to hello@focusedfeestraining.com within 7 days of the purchase date or course date outlining the concern. The participant will receive an email regarding the steps taken to review and address the issue. 

Non-Discrimination Disclosure

Focused FEES Training, LLC does not discriminate against individuals based on their race, ethnicity, national origin, sex, gender identity or expression, sexual orientation, age, disability, religion, veteran status, or socioeconomic background or genetic information. 

Focused FEES Training, LLC’s Professional Conduct Policy is available upon request.